Our student counselling service is free and accessible to all students. We are here to help if you are experiencing distress which is impacting on your studies, relationships, work or life in general. This service will provide a safe space for you to receive one-to-one support to talk about how you are feeling and explore any concerns you may have. Further information about the service can be found in our Student Counselling Leaflet.
How do I book an appointment?
To book an appointment with a student counsellor you should speak with a member of the Student Services Team. Email firstname.lastname@example.org and someone will get back to you directly to discuss available appointments.
When requesting an appointment please provide us with the following information:
• Your name
• Student number
• Contact phone number
You will be asked to complete a Student Counselling Registration Form to provide the counsellor with some background on why you feel you would benefit from counselling, in addition to some general information about yourself.
Please be advised that as this service is in very high demand there may be a waiting list before an appointment can be scheduled for you. This will be discussed with you when contacting the Student Services Team. Our fully trained Student Services Team will be available to support you while waiting for an appointment to be scheduled.
How will my counselling appointments be carried out?
Counselling appointments will now take place over the phone or online. You will be given the choice over which method you would prefer prior to your appointment.
Our Counselling Team have created the attached leaflet to provide some more details on how our phone and online counselling service is provided.
If you have any questions about the new changes to the counselling service then please email us at email@example.com and we’ll be happy to help.
What can I expect from my appointment?
Prior to your first appointment it can be useful to think about what you would like to discuss with the counsellor and what you would like to get from the session. It’s okay if you’re not sure what you want to discuss exactly, the counsellor will help support you with this to ensure you’re benefitting from the sessions.
By requesting an appointment, it is important to understand your commitment to the process. This means attending your appointment either over the phone or online.
Please review the Counselling Contract listed below for further information on what is expected from you and from the counsellor during your appointments. The counsellor will discuss this contract with you prior to your first session to ensure you understand and agree to the information contained within it.
How do I cancel an upcoming appointment?
If you are unable to attend your regular counselling session, then it’s extremely important you let us know as soon as possible by emailing firstname.lastname@example.org. By letting us know you’re unable to attend, even if it’s only for one session, this allows us to inform the student counsellor. They will then be able to use the session time to provide additional support where needed.
If the cancellation is only for one slot, then your sessions will resume at the usual time the following week.
If you feel you no longer require any further counselling appointments, then please advise us of this and we can allocate the appointment time for someone else.
By keeping us informed of any cancellations you are helping us to provide support to other students, which in turns helps us to keep our waiting times low.
Will my personal information be confidential and secure?
It is extremely important that you understand how your personal information is stored and how confidentiality is maintained during your sessions.
To help explain this we have created two documents covering any questions you may have. Please click on the links below to access these documents. If you have any questions then don’t hesitate to email us at email@example.com.
Several members of the college staff have undertaken Safe Talk, Suicide Talk and ASIST suicide prevention training. We are here to support you if you’re going through a stressful or difficult time.
If you or someone close to you may be thinking of suicide please email firstname.lastname@example.org and a member of the team will get back to you.
If you or someone you know needs urgent medical assistance, then you should dial 999 or contact Accident and Emergency services.
The Samaritans (116 123) or Breathing Space (0800 83 85 87) can also provide urgent support.
For further information on the College’s mental health and wellbeing services then please visit Mental Health and Wellbeing – South Lanarkshire College (south-lanarkshire-college.ac.uk)